Free Ground Shipping On All Orders
We ship all orders to the US only via UPS. All orders are shipped within 24 hours (excluding weekends and holidays) to the shipping address provided at checkout, except for PO boxes. Upon order completion, you will receive a notification email with details on tracking.Orders placed on weekdays before 12 pm are usually processed the same day. Orders placed after 12 PM EST Monday through Thursday will be processed the next business day. Orders placed after 12 PM EST on Friday will be processed the following business day Monday. Orders are not processed on Saturday, Sunday or Holidays. Estimated delivery times are to be used as a guide only and can vary depending on the region you are in. Note that delivery times commence from the date of dispatch. Unfortunately, we cannot be responsible for any delays caused by destination customs clearance processes, local duties and taxes, and items that are lost in transit.
1. How do I place an order on Majoricausa.com?
The main objective of Majoricausa.com is to provide our customers with access to the latest from Majorica and facilitate the purchase of our products, which our customers then receive comfortably at home.
To carry out your purchase:
2. How do I return a Majorica product?
As a customer, you have the right to return all or some of the items purchased through the online store within a maximum of 30 calendar days from the date of delivery to the address you provided. To make a return, please email firstname.lastname@example.org with your order number and the product/s you wish to return.
As part of exercising the right to return goods, it is imperative that the items are in perfect condition and returned in their original packaging together with the invoice. Before returning the package, the customer must ensure that the product is duly protected and sealed to avoid any damages during shipping.
In a case of a defective product, Majorica will take responsibility for replacing the product at no charge. If, for availability reasons, the replacement of the product not be possible, a full refund of the purchase will be credited. The refund of the purchase amount, where appropriate, will be carried out using the same payment method with which the item was purchased, after deducting the shipping and return costs which shall be borne by the customer.
3.1 When will I receive my order?
All of our orders are delivered by UPS or by group companies. For reasons related to logistics, we cannot deliver outside the country where the order was placed.
4.1 Which methods of payment can I use to make my purchase?
We accept the following payment methods: Visa, Visa Electron, MasterCard and PayPal.
4.2 Why has my card been rejected?
There are several reasons why your card may be rejected:
4.3 Is it safe to use my credit card on this website?
Yes, as data is transmitted in encrypted SSL format. For payment with Visa or MasterCard, only Verified by Visa and MasterCard SecureCode transactions are accepted. After verifying that the card adheres to the Verified by Visa and MasterCard SecureCode system, the system will contact the issuing bank in order for the buyer to authorise the purchase. Once the bank has confirmed authenticity, the card will be charged. Otherwise, the order will be cancelled.Next Prev
UPS Shipping Map